Posts written by: Erik Marsh

Creating the Agile Organization: The Role of Learning and Performance Management

Creating the Agile Organization: The Role of Learning and Performance Management

The following article was published by Bersin by Deloitte WhatWorks® Brief, September 2013. "The word agility is on the lips of business executives throughout the world as they try to increase their employees’ and organizations’ ability to anticipate change and respond efficiently and effectively. However, many HR executives focus on inserting agility into existing HR processes. Creating the Agile Organization…
Why Cloud Applications are a Better Strategy?

Why Cloud Applications are a Better Strategy?

Let’s start with well-known household names in the consumer sector: Adobe, Apple, Google, and Microsoft. All of these companies are actively promoting their cloud-based solutions over installed products. Almost every consumer uses email in the cloud, such as Gmail, Yahoo, and similar products. Why do consumers pick this route? First, most consumers do not have the time or expertise to…

Can we Live Longer? Integrated Healthcare’s Promise

Individuals with mental illnesses die earlier than the general population, and often experience co-occurring health conditions. How can integrated healthcare of primary and behavioral healthcare change this? The SAMHSA-HRSA Center for Integrated Health Solutions’ new infographic explores the problem and illustrates the impact on communities and individuals.
Neglected Technology in Human Services Organizations

Neglected Technology in Human Services Organizations

Recently there has been a lot of discussion about technology investments in health and human services organizations. The changing delivery models and healthcare reform are driving investment in EHR/EMR systems, telehealth, remote monitoring and many more technologies that must be considered for sustainable business models. One technology investment that is most neglected is one that drives bottom line results: Human…
Are you Running an Outcome-based Workforce?

Are you Running an Outcome-based Workforce?

Outcome-based practices do not just apply to healthcare results; it also applies to workforce management. The 2 biggest workforce challenges in non-profit health and human services organizations is attracting and retaining good talent. Many organizations, particularly in behavioral health experience 20-40% turnover of their individual contributors (front-line / delivery staff).  These are the folks who are most influential in fulfilling…