There’s been a recent shift in the way Health and Human Services organizations around the country approach digital tools and implementations throughout their various departments. Tools that were once available only to the large, Fortune 500 corporations of the world are now accessible to smaller healthcare organizations with limited budgets and resources.
Like in any other industry, healthcare executives are constantly on the lookout for ways to improve their internal processes, serve more clients, control long-term costs, and better achieve their mission. Modern software and tech companies have recognized the needs of healthcare organizations that had long been ignored and have designed solutions to meet those industry-specific demands.
Today’s healthcare executives have access to recruiting, onboarding, credentialing, and time & attendance tools that can increase the efficiency of their day-to-day operations. These four tools are explained below.
The DATIS 2017 Workforce Management Trends Report, which received responses from roughly 300 Health and Human Services executives, found that recruiting is a top priority for Healthcare executives in 2017. Executives in the healthcare industry are dealing with an increased demand for their services and are currently struggling to keep up.
A more recent DATIS Executive Priorities Report found that 47% of healthcare organizations are currently hiring for 10 or more positions, and 59% of executives believe their organization is understaffed.
Sophisticated recruiting software can help streamline the recruiting process by automatically posting open positions to popular job boards like CareeerBuilder, Indeed, and Monster. Modern recruiting software built for healthcare executives also allows employers to send offer letters, fill out employment documents, rate, and review candidates electronically. This significantly decreases the amount of time spent recruiting talent and frees up resources to be better allocated elsewhere.
Onboarding employees is crucial to employee retention. HR expert Amber Hyatt is quoted saying, “A well-designed, fun and engaging onboarding process has a significantly greater effect on employee engagement and retention when compared to the old-school mentality of one-day orientation.” Since the healthcare industry has a notoriously high turnover rate that continues to increase, a structured onboarding process is needed to make sure new-hires get acclimated to their new environment while properly aligning with organizational goals and values.
The 2017 Executive Priorities Report also found that 60% of healthcare executives believe their organization could benefit from a more structured onboarding process. If executives want to reverse the turnover trend, they’ll have to invest in tools that can improve and compliment the onboarding process.
Luckily for healthcare executives, there is onboarding software specifically designed to make new-hires more engaged and effective on their first day. Today’s onboarding software empowers new employees to fill out paperwork, complete initial administrative tasks, and sign important documents electronically. All of this can be done before new-hires even enter the office for their first day. Instead of sitting at a desk filling out piles of paperwork, new employees can spend their first day getting to know their co-workers and working on introductory projects.
Credential Management Software
To maintain compliance with local, state, and federal laws, healthcare organizations must make sure to collect appropriate credentials from their employees and ensure all certifications are up-to-date. This can be a full-time job if handled manually, especially in organizations with hundreds of employees.
The DATIS 2017 State of Workforce Management Report found that compliance issues are more common than most would expect. More than half of respondents, 53%, reported that they had experienced issues with regulatory compliance over the past 12 months. Modern credential management tools are designed to ensure compliance for healthcare organizations so that executives can focus on providing quality care to their clients.
HR software designed for healthcare organizations comes embedded with credential management software, which automatically collects employee credentials and sends notifications to managers when those same credentials are close to expiring. When credential management software is in the cloud, it can be constantly updated as the laws and regulations effecting the organization change.
Time & Attendance Management Software
Tracking time and attendance for healthcare organizations is a complex process, with employee shifts varying in length at multiple locations, each with its own pay rate. Compiling all of this information manually is almost impossible, and can lead to costly mistakes when it comes to processing payroll.
Healthcare-specific HR software is able to track employee time and attendance with ease, eliminating human error and making sure all information is correct before processing payroll. Employees can clock-in and clock-out through mobile apps when they are on the road or working remotely. This also allows employees to transfer between labor assignments such as jobs cost centers, and funding sources.
Healthcare organizations have come to a point where they can pursue digital tools and strategies that were once out of reach. As executives begin to adjust their budgets, they should consider allocating more resources towards investing in tools that would help automate time-consuming, manual processes within their workforce. The four tools outlined above can expedite many of these processes and control costs in the long-run.