Understanding IT Department Challenges

Understanding IT Department Challenges

Take a look around your current workplace environment. Chances are there is some sort of technology within arms reach. Technology has become a vital part of our lifestyles and our job requirements. The increase in technological tools and processes within the workplace has raised the IT department from back office maintenance to front-line strategy within the C-Suite.

The innovative IT leader is an essential part of any organization, as they drive their organization forward with more efficient processes and implement new, robust tools for organizational success. The unique skill sets of these leaders allows organizations to continuously advance.

What Your IT Department May Be Facing?
IT, just like any other department, has their own set of complications that they face while striving to achieve organizational goals. Last year, Forbes published a list of trends contributing to the digital transformation that  could create challenges for IT in 2017 . Some of the top trends discussed included:

Constant Change & Rapid Innovation
IT leaders must anticipate an evolving business environment and embrace it with rapid innovation. Unfortunately, many Health and Human Service organizations face strict budget constraints, which could lead to the use of outdated technology and undertrained staff. Staying ahead of the curve and being the first to adapt to these changes will allow your organization to rise above the rest.

Big Data Analytics
Regardless of where the data arises from, it’s important to remember how essential of a role it plays in your organization’s growth. Most IT departments do not have the necessary tools in place to properly analyze the incoming data, which prevents them from strategic planning. As the role of the CIO continues to evolve into a leadership position, it’s important to have workforce analytic tools that can provide and assist this leader in decision-support.

Removal of Silos
It’s important to acknowledge that silos within our organizations continue to cause challenges throughout all departments. However, instead of just acknowledging this, we should be pushing for the ultimate removal of these silos. IT departments need to be able to share valuable information throughout the organization with minimal roadblocks along the way. Additionally, there is significant information that other departments, such as HR, Finance, and Marketing, have access to that should be accessible by IT.

What IT Needs
With the need for better integration within the organization, it’s important that IT has the necessary tools in place to help organizations adapt to the changes that come with the technological era. Having a cloud-based system can free up IT staff from managing complex and cumbersome equipment and enable them to focus more strategically on how to use technology to solve business problems.

In this day and age, an organization cannot prosper without an adequate IT department. Regardless of the specific industry that you may be in, your organization will forever need someone that is suitable to perform all data-oriented tasks that will continuously help the organization to grow and prosper. Before your organization falls behind your competitors, make sure you have the the right people and tools in place for your IT department to drive your organization into the future.

This DATIS Blog was written by Carlos Lozano, DATIS, on March 17th, 2017 and may not be re-posted without permission.

Written by Carlos Lozano