How to Manage Growing Pains in the Senior Care Industry

How to Manage Growing Pains in the Senior Care Industry

The senior care industry is experiencing a steady increase in the amount of patients needed services. This is also resulting in the rising demand for improved quality of care. According to the Family Caregiver Alliance, there will be an estimated 19.4 million seniors by 2050. This makes seniors aged 85 years and older one of the fastest growing age segments in the U.S. population. This amount of growth leads to a battle between quantity and quality: the numbers of patients needing care and the quality of services provided. In a perfect world, the two would go together, however that is not always the case.

As organizations develop quickly to meet evolving industry requirements, it is natural that some mistakes may be made. Some mistakes are unavoidable and we can learn and grow from them. Thus, we are able to avoid further problems of greater significance. Recovering begins with providing the right tools for your care providing workforce.

The Senior Care clinicians, nurses, and support staff are ultimately the employees on the front line. These employees are responsible of providing top of the line quality care, even when problems arise. In order to build, expand, and maintain a dedicated team of professionals capable of delivering the best quality of service and support to seniors, you must focus on stabilizing your workforce and improving practices.

Workforce challenges, such as high turnover rates, poor working conditions, or inadequate training, can affect your workers’ ability to provide the best possible care to your clients. Overtime, these issues can prove to be very costly to your organization. If these challenges are not dealt with, they can become core weaknesses of your business that diminish your brand, deter potential employees, and ultimately, decrease revenues.

Preventing these issues can help you and your organization stay ahead of the curve. Counteract these difficulties by making sure that all your employees are well-equipped with the right tools to optimize the care they provide by implementing the following strategies to streamline workforce management.

Invest in Education: By utilizing educational programs, you can ensure that your workforce is learning all the new tricks of the trade while keeping up with new advancements in the industry.

Conduct Evaluations: Performance reviews are important to maintain your workforce’s productivity levels and keep everyone on track to success. These assessments can improve the value and consistency of patient services.

Manage Certifications: Your employees are required to have a number of certifications to comply with state and federal regulations. Managing credentials is vital to guaranteeing the compliance of your workforce and your business.

New business challenges will always arise, but the rigorous and conscious effort to learn from them and develop innovative solutions is what will set your organization apart from the others. Is your organization prepared for these challenges?

This DATIS Blog was written by Erica Kavanagh, DATIS, on June 15th, 2016 and may not be re-posted without permission.

Written by Erik Marsh